Hello. Is that Mr.White or Mr.Smith speaking? Sorry,（）A、who are you?B、don't ask me. C、I don't know. D、would you please ring them up this afternoon?

Hello. My name is Molly and I'm from Ireland. I train the staff and help the customers --- especially the important ones. Franco, the restaurant owner, discusses everything with me. I have two free evenings a week, but twice a year I work every evening when Franco is on holiday --- I hate that. I always have to work on Friday and Saturday evenings when the restaurant is busy. But I like it because I'm interested in food and people. My salary is good. I like working with Franco. I get along well with the other staff in the restaurant.

(1). Molly likes to work every evening.

A、 Right.

B、Wrong.

C、Doesn't say.

(2). Molly sometimes has to work on Friday and Saturday evenings.

A、 Right.

B、Wrong.

C、Doesn't say.

(3). Molly has a holiday twice a year.

A、 Right.

B、Wrong.

C、Doesn't say.

(4). Molly like working in the daytime.

A、 Right.

B、Wrong.

C、Doesn't say.

(5). Molly gets along well with all the staff in the restaurant.

A、 Right.

B、Wrong.

C、Doesn't say.

A、Hang up

B、Hold the line

C、Hold up

D、You must wait

「1」Hello. It’s one of the first words we learn as babies, yet it’s one of the last ones we think to use as adults. That’s unfortunate, because saying hello is more than just saying hello--- it is recognition of another’s worth. How might the world change – how might we change--- if we mastered this word? To find out, I spent one month saying hello to every person I met. Here’s what I’ve learned.

「2」It can boost (促进) productivity. In one of the few studies ever done on this subject, Allan Allday, an assistant professor of special education at Oklahoma State University, had middle school teachers greet their students individually each morning. This exchange of greetings raised the kids’ productivity. School went from impersonal to personal, and that resulted in more class participation and better grades.

「3」 Environments influence friendliness. One study found that people in the city were kiss likely to one hands with a stranger than those in the countryside. And, researchers say, pleasant environments generally encourage more smiles and hellos than unpleasant one. My experience was similar. Whatever the reason, my urban hellos were answered far less often than my rural one Similarly, people in vacation spots, like the Jersey Shore, were far friendlier than those hurrying to work downtown.

「4」It’s a form. of universal health insurance. It’s impossible to say hello without smiling. And smiling has been shown to lower blood pressure, relieve stress and boost happiness. Apparently, a smile creates a similar effect in the recipient (接受者)。

「5」So maybe we can make the world a better place by ____________. After a month of doing it. I feel lighter and more connected and I have a better sense of well-being.

76. What does the author say about the adults according to Paragraph 1? （within 8 words）

A.x>0

B.x>-3

C.x<=-3

D.x-3

–– Anderson: Hello. I’m Nigel Anderson. Let me get you some more to drink.

–– David: Not at the moment, thank you. ____

A: How do you do?

B: How are you?

C: I ’m glad to meet you.

D: I ’mDavid Brown.

-- Hello. I'd like to speak to Mr. Reynolds.

-- _____.

A. I'm sorry he's not in right now

B. No, you can't

C. Sorry, you can't

D. Ok, go on

A、Hang on a moment, please.

B、No, you can’t.

C、Surely you can.

D、With pleasure.

A.would like

B.want

C.want to

D.glad

Client: Hello. May I speak to Mr. Black?

Secretary:_______

A: Speaking, please

B: I ’m sorry. He ’s at a meeting right now.

C: Hello. Who ’re you, please?

D: Hello. Thank you for calling.

A:East Bouren 54655.

B:Hello. Terresa here. Can I speak to Jack, please?

A:________

B:OK.

A、Who's that speaking?

B、Could you take a message?

C、I think she's gone shopping.

D、Hold the line, please.