A customer needs a 2-way Xeon system today but plans on expanding to a 4-way early next year.  The customer is looking to limit the initial costs as much as possible but may not be as budget constrained next year.  Which of the following is the best solut

第1题：

Which of the following best describe the customer benefits of change management in the operate phase？ Select exactly 1 answer（s） from the following：（）。

• A、reduce unnecessary disruption， delays， rework， and other problems by establishing test cases for use in verifying that the system meets operational， functional， and interface requirements
• B、improve its ability to make sound financial decisions by developing a business case based on its business requirements and establishing a basis for developing a technology strategy
• C、reduce operating costs and limit change-related incidents by providing a consistent and efficient set of processes
• D、improve the return on investment and hasten migration by identifying and planning for necessary infrastructure changes and resource additions， as well as reduce deployment costs by analyzing gaps early in the planning process to determine what is needed to support the system

第2题：

A customer has an 8-way p650 running an application for about 200 users.  In the past， the requiredamount of memory and processors has increased proportionally to the number of new users.  The customer plans to increase users by 10% each year for the next three years.  Next year， a database will be added to the workload to support the users directly rather than being on a separate machine. What is the most likely result of this projected growth？（）

• A、Disk usage will increase in proportion to memory.
• B、The new database will demand much more memory.
• C、Memory demand will increase 10% for the next year.
• D、Processor demand will increase about 10% for the next year.

第3题：

第4题：

A mainframe customer would like to receive a proposal for a mainframe storage system with 120 TB raw capacity. The  mainframe server load is not too high， and they need hard disk drives with the lowest possible power consumption to keep operating costs low. The customer will notincrease the capacity of their mainframe applications in the future but rather invest later into their System p servers.  Which of the following solutions best meets these requirements at the lowest cost（）

• A、offer a DS8700 system with 600 GB FC drives
• B、offer a DS8800 system with standard cabling and 600 GB SAS drives
• C、offer a DS8800 system with business class cabling and 600 GB SAS drives
• D、offer a DS8800 system with SATA drives

第5题：

An IBM XIV system with nine modules and 2 TB disks is being proposed to a customer who needs to increase disk capacity in the data center. The customer is concerned about data growth andcost after the initial purchase. Which of the following factors of the solution should be stressed to the customer to address data growth?（）

• A、the XIV system can be scaled by the addition of modules
• B、XIV offers thin provisioning for all available host operating systems
• C、reduced operating costs will pay for another XIV system in less than two years
• D、the management GUI allows the administrator tovirtualize the entire storage system quickly

第6题：

A technician has just finished installing a new NIC into a customer’s desktop. Which of thefollowing should the technician do NEXT?（）

• A、Perform a full system backup.
• B、Follow up with the customer, verifying satisfaction.
• C、Ask their manager to contact the customer.
• D、Perform a complimentary virus scan.

第7题：

A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?（）

• A、Transfer the customer to another technician, who can allocate more time to the issue.
• B、Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.
• C、Listen to what the customer has to say and calmly recommend the best course of action.
• D、Use technical language to demonstrate knowledge and expertise to the customer.

第8题：

第9题：

A customer has budget sign-off to purchase a new p5-550 2-way server to replace their aging 2-way 7025-6F0. They like the advantages of the Simultaneous Multi Processing （SMT） ability of this server.  Their application is certified at AIX 5.2 and is scheduled for AIX 5.3 certification in six months. The Chief Information Officer is concerned that they will lose the budget if they do not purchase the server this fiscal year.  What is the most relevant and cost-effective advice the pSeries technical specialist can offer？（）

• A、Purchase a 4-way p630 to compensate for not using SMT.
• B、Purchase the p5-550 server and install AIX 5.2， which can be upgraded to AIX 5.3 later.
• C、Purchase the p5-550 server and install AIX 5.2 and enable SMT.
• D、Suspend the purchase of a new machine at this time and upgrade the current server to a 4-way server.

第10题：

Which of the following procedures should be performed to minimize possible problems for a customer when updating software?（）

• A、Apply the updates without committing.
• B、Commit the new updates to be certain there is no change after the next reboot.
• C、Update one fileset at a time and test to ensure that it works before updating the next fileset.
• D、No action is necessary since the software can always be uninstalled and re-installed.