A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?（）A、The driver C

第1题：

You attach a USB camera to your Windows 2000 Professional computer. Windows 2000 Professional detects the camera and prompts you to install the manufacturer’s device driver. You do it， and then you restart the computer. When Win2000 Professional loads， you notice that your USB keyboard does not respond. You suspect that the camera drivers are not certified for Win2000 Professional. You want to configure your computer to enable your use keyboard and to prevent uncertified drivers from being installed in the future. What should you do？ （）

• A、Configure Windows 2000 Professional to enable driver signing.
• B、Configure Windows 2000 Professional to disable driver signing.
• C、Start the computer by using the recovery console， restore the system state data.
• D、Start the computer in safe mode， replace the camera driver with a Windows 2000 Professional driver by using Device Manager.
• E、Start the computer in debug mode， replace the camera driver with a Windows 2000 Professional driver by using Device Manager.

第2题：

After installing the Windows operating system, Device Manager shows a number of devices with a yellow question mark next to them. Which of the following is the MOST likely reason?（）

• A、The latest service pack needs to be installed.
• B、The created hard drive partition is not large enough.
• C、The motherboard chipset driver needs to be installed.
• D、The processor does not support the Windows OS.

第3题：

第4题：

A work order states that a customer used Windows updates and after rebooting the computer， the video driver was corrupted and the computer was in safe mode. Which of the following would be the BEST action to take？（）

• A、Download and install the correct video driver from the manufacturer’s web site.
• B、Remove the video driver and reboot the computer.
• C、Use the Driver Roll Back feature in Device Manager.
• D、Go back to Windows update and specify the correct video driver.

第5题：

A technician is unable to eject a tape from a drive when pressing the eject button. Which of the following is MOST likely the cause？（）

• A、Corrupt OS
• B、Array is rebuilding
• C、Driver problem
• D、Drive failure

第6题：

A technician cannot access the print queue to delete a print job. Which of the following is the MOST likely cause of this issue? （）

• A、Print spooler has stalled
• B、Device driver has failure
• C、Incorrect form is printing
• D、Incompatible driver is installed

第7题：

You have a server that runs Windows Server 2003 Service Pack 2 (SP2). You have a third-party hardware device installed. The device uses a third-party driver. The device works properly. The driver’s hardware manufacturer provides a new device driver. You update the device driver, but the device fails to work. You need to ensure that you can use the new hardware device. What should you do? （）

• A、Connect to Windows Update and install all driver updates.
• B、From the properties of the device, select Roll Back Driver.
• C、From Device Manager, uninstall the device and then restart the server.
• D、From Device Manager, disable the device and then click Scan for hardware changes.

第8题：

第9题：

Which of the following actions will prevent a driver from being reinstalled automatically?（）

• A、Run the disable command.
• B、Disable the device using Device Manager.
• C、Review manufacturer manual.
• D、Reboot the server, logon in Safe Mode, uninstall the driver.

第10题：

A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?（）

• A、The device needs a firmware update
• B、The device needs an updated driver installed
• C、The plugged in device is too slow for the USB port speed
• D、The device is incompatible with the installed version of Windows