CompTIA认证考试
A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）A、Establish a plan of action to resolve the problemB、Implement the solutionC、Test the theory
题目
A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）
- A、Establish a plan of action to resolve the problem
- B、Implement the solution
- C、Test the theory to determine cause
- D、Verify full system functionality
相似问题和答案
第1题：
A. Establish a new theory of probable cause.
B. Reverse the change.
C. Implement the next logical change.
D. Perform a root cause analysis.
第2题：
Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）
- A、Determine what has changed
- B、Test a solution.
- C、Establish the most probable cause
- D、Escalate the problem to the right section
正确答案:A
第3题：
A. Create an action plan
B. Implement and test a solution
C. Determine if anything has changed
D. Identity a probable cause
第4题：
Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?（）
- A、Establish a theory of probable cause
- B、Test the theory
- C、Implement preventative measures
- D、Establish a plan of action
正确答案:A
第5题：
Which of the following is the MOST important troubleshooting step？（）
- A、Test the theory.
- B、Perform a root cause analysis.
- C、Establish a plan of action.
- D、Make one change at a time.
正确答案:D
第6题：
Which of the following should be done FIRST when troubleshooting a problem？（）
- A、Test the theory to determine the cause
- B、Perform a root cause analysis
- C、Establish a plan of action
- D、Document outcomes
正确答案:A
第7题：
Which of the following is the MOST efficient way to troubleshoot network problems?（）
- A、Create an action plan
- B、Implement and test a solution
- C、Determine if anything has changed
- D、Identity a probable cause
正确答案:C
第8题：
A client is having problems connecting remotely after replacing a router. An administrator has justcreated an action plan.Which of the following is the NEXT step the administrator should perform to resolve this issue?（）
A. Implement and test the solution.
B. Determine if escalation is necessary.
C. Identify the affected areas of the network.
D. Identify the results and effects of the solution
第9题：
An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots. Which of the following should be the administrator’s NEXT troubleshooting step？（）
- A、Test the theory to determine if the solution will correct the issue， list all other possible causes.
- B、Verify full system functionality.
- C、Document the issue； include details regarding findings， actions taken to resolve the issue， and the outcome.
- D、Establish a theory of probable cause based on previous tests and determine next steps toresolve
正确答案:B
第10题：
Which of the following troubleshooting steps should be performed NEXT after a core router hasbeen reported down?（）
- A、Implement a solution.
- B、Establish the outage cause.
- C、Identify all affected areas.
- D、Test a solution.
正确答案:C