CompTIA认证考试
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system util
题目
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）
- A、Task Manager
- B、Device Manager
- C、DEFRAG
- D、Event Viewer
参考答案和解析
相似问题和答案
第1题：
A. Warn the user
B. Report through proper channels
C. Wipe the drive
D. Give the computer back to the user
第2题：
A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）
- A、Check if the user account is locked
- B、Check group policy
- C、Check the drive for fragmentation
- D、Check NTFS permissions
正确答案:A
第3题：
A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started.Which of the following Windows utilities would help configure the new hard disk?（）
A. Disk Management
B. Services and Applications
C. Removable Storage
D. Device Manager
第4题：
A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）
- A、The file associations were not returned after the software was uninstalled.
- B、The user is not opening the files correctly.
- C、The uninstalled software has corrupted all the audio files on the computer.
- D、The sound card is not properly configured.
正确答案:A
第5题：
A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）
- A、Run the CHKDSK utility
- B、Run the disk defragmenter utility
- C、Increase the capacity on the system volume
- D、Convert to a dynamic drive on the system
正确答案:B
第6题：
After performing the initial steps in installing the server OS from a DVD-ROM， the server reboots and goes back into the setup wizard. Which of the following is the MOST likely cause for this problem？（）
- A、The DVD-ROM drive has failed.
- B、An installation file copied from the DVD to the hard drive is corrupt.
- C、Faulty OS installation DVD
- D、Incorrect boot sequence in the BIOS
正确答案:D
第7题：
A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）
- A、Optical drive
- B、Power supply
- C、CMOS battery
- D、CD-ROM disk
正确答案:C
第8题：
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）
A. Task Manager
B. Device Manager
C. DEFRAG
D. Event Viewer
第9题：
Under which of the following circumstances would a technician use IPCONFIG /RENEW?（）
- A、After an unsuccessful reboot
- B、If a user’s IP address has been spoofed
- C、After using IPCONFIG /RELEASE
- D、If the computer has an ARP address conflict
正确答案:C
第10题：
A user requires more storage space on their computer. After a technician installs a second IDE drive in the computer, the system will not recognize that there are any hard drives installed. Which of the following is the MOST likely cause of the problem?（）
- A、The second hard drive has not been formatted for NTFS.
- B、The jumpers on both drives are set to the cable select position.
- C、The jumper on the first drive is set to master and the second is set to slave.
- D、The jumpers on both drives are set to the master position.
正确答案:D