Maybe, yes.
Well, I’d rather like a watch.
Yes, thank you.
Well, actually, I’m looking for a digital watch.
第1题:
-----Ken, , but your TV is going too loud.
-----Oh, I’m sorry. I’ll turn it down right now.
A. I’d like to talk with you B. I’m really tired of this
C. I hate to say this D. I need your help
第2题:
-- Can I help you with the bag?
-- _____
A. No, thank you. I can take it myself.
B. Thank you.
C. Sorry, you can't.
D. No, I am all right.
第3题:
A:What’s the matter?
B:Just a minute, please.
C:What can I do for you?
D:Can I help you?
第4题:
–– Clerk: Good morning. Can I help you?
–– Thompson: Yes, I’d like a ticket to New York 9: 15 tom rrow morning.
–– Clerk: ____
–– Thompson: Single, please.
A: Single or two?
B: Single or double?
C: Single or back?
D: Single or return?
第5题:
CLERK: Hello, Big City Electricity, how may I help you today
PETERS:__1__.
CLERK: May I have your account number
PETERS: Certainly, it’s 4392107.
CLERK: Thank you, is this Mr. Peters
PETERS: Yes, this is Mr. Peters.
CLERK: Thank you. What can I help you with
PETERS: ___2_.
CLERK: I’m sorry to hear that___2_.
PETERS: The bill is 300% higher than last month.
CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.
PETERS: OK, Thank you for your help.
CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity
PETERS: I usually pay about $50 a month.
CLERK: Thank you.___4_
PETERS: $200. I can’t understand why.
CLERK: Yes, Mr. Peters. Was your usage different in any way
PETERS: No, it was an average month.
CLERK: I’m sorry there certainly seems to be a mistake.
PETERS: Well, I’m happy you agree with me.
CLERK: I’ll contact a service representative. And what’s your phone number
PETERS: 408-533-0875
CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.
A. I think I’ve been overcharged for the past month.
B. I’m terribly sorry about the mistake.
C. I’m calling concerning my electricity bill.
D. And how much did we charge on this bill
E. Why do you think we charged you too much
第6题:
Clerk:Central Ballet. ?
Customer: Yes, what's on tonight?
Clerk: Sleeping Beauty.
A. May I help you
B. What do you want
C. Can you speak out
D. What's the matter
第7题:
Could I help you with the heavy box? You look so-fired.
()I can manage it.
A. No, thanks.
B. Yes, please.
C. All right.
第8题:
A、No problem
B、Yes. Let's get it
C、Thanks. It's so nice of you
D、It's no trouble at all
第9题:
–– Clerk: Good morning. Can I help you?
–– Mr. Liu: Yes, I'd like a one-way ticket to Manchester 8: 15 tomorrow evening.
–– Clerk: Fifteen pounds, please.
–– Mr. Liu:____.
A: Here it is
B: There is the payment
C: Here you are
D: Take the payment, please
第10题:
Paul: Can I help with your luggage?
Lisa:______.
A、No, many thanks. I can do
B、No, thanks. I can manage it
C、No, not necessary. Thank you anyway
D、No, you needn't. Thank you anyway