单选题Cisco SMARTnet maintains the operational health of your network through Cisco expertise and resources that promote greater uptime and extend the value of your IT investment. Which serviceis provided by Cisco SMARTnet？（）Aupgrade discountsBFree CCO accou

第1题：

Which Cisco support service product targets customers with up to 48 users on a network where voice communication is mission-critical to business operation?（）

• A、CiscoSMARTnet for SBCS
• B、Cisco Smart Care Service
• C、SMARTnet Partner Service
• D、Cisco Smart Foundation Service
• E、Cisco Technical Assistance Center

第2题：

Which statement best describes the differences between Cisco SMARTnet and Cisco SMARTnet Onsite？（）

• A、 CiscoSMARTNet Onsite includes all of the elements of Cisco SMARTnet with the additionalprovision of onsite technician to perform parts replacement
• B、 CiscoSMARTnet Onsite is primarily attractive to customers who do not need to replace theirhardware immediately， but would still like an onsite technician to install and replace hardware
• C、 CiscoSMARTnet Onsite includes certification classes and live network consulting at thecustomer site
• D、 CiscoSMARTnet Onsite provides network monitoring for small-to-medium sized businesses andprovides onsite technical resources when hardware problems are detecteD

第3题：

第4题：

If XYZ LTD needs to sign a contract that includes infrastructure design, deployment,support services and applications, what would be the best option?（）

• A、Cisco SMB Support Assistant
• B、Cisco Technical Support Services
• C、Cisco Advanced Services
• D、Cisco SMARTnet

第5题：

Cisco SMARTnet maintains the operational health of your network through Cisco expertise and resources that promote greater uptime and extend the value of your IT investment. Which serviceis provided by Cisco SMARTnet？（）

• A、 upgrade discounts
• B、 Free CCO account
• C、 Cisco Learning Credits
• D、 around-the-clock access toCisco Technical Access Center

第6题：

Which of these online services provides troubleshooting tools to augment services provided byCisco SMARTnet？（）

• A、 Cisco Solution Designer
• B、 Cisco Output interpreter
• C、 Cisco Product Advisor
• D、 Cisco Smart Business Roadmap Assessment Tool

第7题：

Which Cisco Catalyst feature automatically disables the port in an operational PortFast upon receipt of a BPDU?（）

• A、BackboneFast
• B、UplinkFast
• C、Root Guard
• D、BPDU Guard
• E、BPDU Filter

第8题：

If you have Cisco integrated services router and need to upgrade the Cisco IOS image,which kind of Cisco Support services do you need?（）

• A、Cisco SMARTNet onsite
• B、Cisco TAC
• C、Advanced Hardware Replacement
• D、Software Support

第9题：

Which Cisco SDM feature allows you to specify whether you want SDM files installed on your PC or on your router？（）  

• A、 Install Shield Wizard
• B、 Cisco SDM Express Wizard
• C、 Cisco SDM Image Manager
• D、 Create Connection Wizard

第10题：

The Cisco SA 500 Series Security Appliances are built specifically for businesses with less than 100 employees. What are three important benefits of this device？ （）

• A、 site-to-site VPN for remote offices
• B、 business-grade firewall
• C、 Cisco IOS software-based
• D、 email security
• E、 XML support
• F、 premium support via SMARTnet