SK0-003
单选题A server has failed after a tested and scheduled change control has been implemented. Which of the following is the FIRST thing the server technician should do？（）A Perform a root cause analysis.B Escalate the problem.C Notify stakeholders.D Establish
题目
Perform a root cause analysis.
Escalate the problem.
Notify stakeholders.
Establish a plan of action.
相似问题和答案
第1题：
An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?（）
- A、Gather information from users.
- B、Reboot the server.
- C、Apply the latest service packs to the operating system.
- D、Perform a root cause analysis
正确答案:D
第2题：
Which of the following should be done FIRST when troubleshooting a problem？（）
- A、Test the theory to determine the cause
- B、Perform a root cause analysis
- C、Establish a plan of action
- D、Document outcomes
正确答案:A
第3题：
A. Monitor processor performance logs
B. Constantly check the task manager
C. Use performance server logs
D. Establish a baseline for the server
第4题：
A technician works for a company that has recently been affected by a virus. The virus entered the network by using port 6000. Port 6000 is used by an application located on a server. The technician has been asked to block this port on all servers and computers except for the one server which uses this port. Which of the following should the technician do？（）
- A、Update the antivirus application
- B、Install critical update security patches
- C、Adjust the software firewall settings
- D、Replace the current antivirus program
正确答案:C
第5题：
A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard? （）
- A、Reseat all power connections.
- B、Remove the CMOS battery.
- C、Install the graphics card.
- D、Ground to the case.
正确答案:D
第6题：
A technician wants to compare a new servers performance over a period of time. Which of the following should the technician do FIRST？（）
- A、 Monitor processor performance logs
- B、 Constantly check the task manager
- C、 Use performance server logs
- D、 Establish a baseline for the server
正确答案:D
第7题：
Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）
- A、Determine what has changed
- B、Test a solution.
- C、Establish the most probable cause
- D、Escalate the problem to the right section
正确答案:A
第8题：
Several users from the same location are reporting problems accessing the intranet server. Anadministrator has verified that no other remote areas are having issues connecting to the sameserver.Which of the following steps should the administrator perform NEXT?（）
A. Determine what has changed
B. Test a solution.
C. Establish the most probable cause
D. Escalate the problem to the right section
第9题：
The technician has suspicions that a browser has been hijacked. Which of the following should the technician look for in this situation?（）
- A、A new default gateway has been setup.
- B、A new Internet shortcut has been added.
- C、A new web browser has been installed and is now the default.
- D、A proxy server has been enabled.
正确答案:D
第10题：
A server has failed after a tested and scheduled change control has been implemented. Which of the following is the FIRST thing the server technician should do？（）
- A、Perform a root cause analysis.
- B、Escalate the problem.
- C、Notify stakeholders.
- D、Establish a plan of action.
正确答案:C