if customer complaints go unnoticed by the management
unless foreign companies are introduced in greater numbers
if there’s no competition among companies
without strict routine of employees
第1题:
此题为判断题(对,错)。
第2题:
You are the administrator of a SQL Server 2000 computer. One of the databases on the server contains a table named complaints. This table is used to store information about customer complaints.
The customer service representatives in your company add and edit the information in the complaints table. They work with this table by using a number of client applications, including a web-based application and a Microsoft Windows 32-bit application.
The customer service manager discovers that some customer complaints are marked as closed before they are resolved to the customer’s satisfaction.
You need to notify the customer service manager whenever a complaint is marked as closed. You do not want to make any changes to the client applications.
What should you do?
A.Create an UPDATE trigger that sends an e-mail message.
B.Create a stored procedure that sends an e-mail message. Use the stored procedures to make changes to the data.
C.Create a user-defined function that sends an e-mail message. Use the function to make changes to the data.
D.Create a rule that validates data entry. Bind the rule to the CompliantClosed column.
第3题:
According to the author, one of the driving forces behind M&A wave is _______ .
A the greater customer demands
B a surplus supply for the market
C a growing productivity
D the increase of the world's wealth
第4题:
物流服务中的客户服务,英文表达是()。
第5题:
第6题:
Customer service is the performance of activities to ( )
A. control costs of production
B.expand company' s business
C. ensure customer satisfaction
第7题:
In the author’s view, the new vaccine production method seems to be_____.
[A] remarkable [B] criticized [C] efficient [D] accepted
第8题:
According to the text, the speech at the end of the tex t.__________
[A]demonstrates the author’s own view of life
[B]shows the popular view of Jack Lindsay
[C]offers the author’s opinion of Jack Lindsay
[D]indicates Jack Lindsay’s change of attitude
本题考查推理引申。最后一段主要围绕杰克·林德萨写作态度的变化展开论述。该段指出:战后,他的写作题材转向现代,但一度留于说教(didacticism),后来终于再次转变,开始认为社会问题的解决办法不再依靠政党。他赋予作品主人公的仅仅是一种政治觉悟,除此之外什么也没有了。文章最后引用了他小说中主人公的一番话,该主人公带着绝望的语气说道:“什么都得改,这样的生活我再也过不下去了,但是我该如何改变这一切呢?”引文之后,文章又总结到,杰克·林德萨作为一名艺术家,不再给出问题的具体答案。故[D]项是写作目的。[B]、[C]项太笼统,全文都是关于杰克·林德萨的评论,都是作者看待他的观点。[A]项文中未涉及。
第9题:
第10题:
You need to design a hosting service option for customers who want to access their databases by using their own Active Directory domain accounts. What should you do?()