参考答案和解析
正确答案:
B
解析:
细节题。录音提到两个合伙人和顾客建立“having an informal relationship”,和常客“make friends”,由此可以看出她们之所以受欢迎是因为让顾客有宾至如归的感觉,故C项正确。
【录音原文】
Pamela Royal and her partner, Edith Clark, are the owners of Sea-View Hotel in Brighton. As much of their business is seasonal, they do a good deal of the work themselves in order to make a profit. R is necessary to keep down the cost of extra staff. Although they will never make a fortune, for the last 10 years, they have earned a reasonable living from the hotel. They work extremely well together. And each has her own duties. In general, Pamela does the book keeping. She is excellent with figures and seldom makes a mistake. She also takes care of the decorations, particularly the flower-arranging which is her hobby. Edith, on the other hand, makes all the stuff arrangements, and when necessary, does the cooking. She is a very patient woman. And if guests make complaints, she tries her best to solve their problems. However, the two ladies do not do all the work themselves. They usually employ college students to do the cleaning and washing up. Old Albert, who is a retired policeman, goes in two hours a day to do the gardening and take care of the swimming pool. Both ladies are very popular. They believe in having an informal relationship with the guests and often make friends with their regular visitors. Last month was their tenth anniversary in Brighton. And they had a dinner for their friends to celebrate. Pamela gave a speech, and everyone wished them lots of success for the future.
Questions 1 to 3 are based on the conversation you have just heard.
1. How do Pamela and Edith manage to keep down the cost of the hotel?
2. What jobs in the hotel are given to the college students?
3. Why are the two ladies popular in the area?