单选题_____A He does not have a phone.B He will make the call for her.C The woman can use his phone.D The phone is out of order.

So much ______ his financial position that he can't sleep at night.

A. he worries about

B. he worried about

C. did he worry about

D. does he worry about

When we talk about intelligence we do not mean the ability to get good scores on certain kinds of tests or even the ability to do well in school. By intelligence we mean a way of living and behaving, especially in a new situation. If we want to test intelligence, we need to find out how a person acts instead of how much he knows to do.

For example, when in a new situation, an intelligent person thinks about the situation, not about himself or what might happen to him. He tries to find out all he can do, and then he acts immediately and tries to do something about it. He probably isn’t sure how it all works out, but at least he tries. And if he cannot make things work out right, he doesn’t feel ashamed that he failed, he just tries to learn from his mistakes. An intelligent person, even if he is very young, has a special outlook in life, a special feeling about life, and a special way of how he fits into it.

If you look at children, you’ll see a great difference between what we call ”bright” children and “not bright” children. They are actually two different kinds of people, not just the same kind with different amounts of intelligence. For example, the bright child really wants to find out about life—he tries to get in touch with everything around him. But the unintelligent child keeps more to himself and his own dream world; he seems to have a wall between him and life in general

1、According to this passage, intelligence is the ability to______.

A、work by oneself do well in any

B、situation

C、know what is right and wrong

D、adapt oneself to a new situation

2、In a new situation, an intelligent person ____________.

A、knows more about what might happen to him

B、is well-prepared for his action

C、pays greater attention to the situation

D、completely ignores himself

3、If an intelligent person failed, he would ________

A、feel ashamed about the failure

B、learn from his experiences

C、find out what he can’t do

D、make sure what’s wrong with

his outlook in life

4、An intelligent child ________

A、learns more about himself

B、shows interest in things around him

C、studies everything that may be interesting

D、looks down upon unintelligent children

5、Why does an unintelligent child seem to have a wall between him and life in general?

A、Because he can hardly see the outside world.

B、Because life is far away from him.

C、Because he knows nothing about life in general.

D、Because he has little interest in things around himself.

Tom: Can I park in the staff car park?David: No, I'm afraid you can't. Only managers can park there. You can park behind the building.Tom: Okay. When can I have lunch?David: You can't go before 12:30 because we are very busy, but after 1:00 o'clock you can go when you like. You can eat and drink in the office, but you can't smoke here. Everyone goes to the coffee lounge, because they can smoke there.Tom: Can I use the phone?David: Yes, but you can't phone abroad.

(1). Why can't Tom park in the staff car park?

A、Because he does not work here.

B、Because he is not a manager.

C、Because he is a new comer.

(2). Which of the following is true?

A、Tom can park his car behind the building.

B、Tom can use the manager's car.

C、David can help Tom to park his car in the staff car park.

(3). When can Tom go to have his lunch?

A、Before 12:30.

B、After 12:30.

C、After 1:00.

(4). What can Tom do in the office?

A、Eat and drink.

B、Smoke.

C、Phone abroad.

(5). Where can everyone go to smoke?

A、In the car park.

B、In the coffee lounge.

C、In the café near the office building.

In his job as sales support associate , Cal helps four busy salespeople at a company that sells flooring , wallpaper ,

and countertop materials for kitchens and bathrooms. The

company , Floors &. More , has four locations , each in a different city.

All the salespeople have cubicles , though they spend most of their time madding sales presentations in people's homes. Cal's job is to process the salespeople's orders. When a

problem - such as a back order - comes up. he puts his paperwork back on the appropriate person' s desk. Cal has anyone suggested that he do so. He sometimes runs out of things to do. When that happens , he waits in a cubicle until something comes up.

In the showroom , the receptionist. Angelica. also has a cubicle. Angelica answers all incoming calls. The phone rings 10 to 20 times per hour. Most calls are for the salespeople. Angelica takes messages (usually just a name and number) for the absent salespeople. If showroom customers have a question. they often must wait until angelica is between phone calls. Sometimes. if a caller isn't someone she knows , she puts the call on hold and answers

a question with the phone resting on her shoulder.

Occasionally customers in the showroom approach Cal with a question. Sometimes he just says , "I' m not a salesperson; I can't help you." At other times. Cal tells them they'll have to wait for Angelica or make an appointment with one of the salespeople. The salespeople , however ， do not have telephones with them when they are out of the

showroom , and Angelica does not schedule appointments for them.

26. What does Cal do as a sales support associate?

A. He sells materials to salespeople.

B. He processes the salespeople' s orders.

C. He makes arrangements with customers.

27. Which of the following is true about Cal?

A. He helps dozens of salespeople.

B. He offers rewards to salespeople.

C. He presents the problem to the appropriate people.

28. Which of the following is NOT Angelica' s job?

A. Answering calls.

B. Leaving messages.

C. scheduling appointments.

29. Customers in the showroom Cal.

A. sometimes inquire

B. always meet

C. never talk to

30. Cal is Angelica's ( ).

A. external customer

B. internal customer

C.service provider

A、has been

B、would have been

C、had been

D、was

Passage Four

Many people want to know how to analyze problems they meet. There are six stages in analyzing a problem.

First the person must recognize that there is a problem. For example, Sam's bicycle is broken, and he cannot ride it to class as he usually does. Sam must see that there is a problem with his bicycle.

Next the thinker must define the problem. Before Sam can repair his bicycle, he must find the reason why it does not work. For instance, he must determine if the problem is with the gears, the brakes, or the frame. He must make his problem more specific.

Now the person must look for information that will make the problem clearer and lead to possible solutions. For instance, suppose Sam decided that his bike does not work because there is something wrong with the gear wheels. At this time, he can look in his bicycle repair book and read about gears. He can talk to his friends at the bike shop.

After studying the problem, the person should have several suggestions for a possible solution. Take Sam as an illustration. His suggestions might be: put oil on the gear wheels; buy new gear wheels and replace the old ones; tighten or loosen the gear wheels.

Eventually one suggestion seems to be the solution to the problem. Sometimes the final idea comes very suddenly because the thinker suddenly sees something new or sees something in a new way. Sam, for example, suddenly sees that there is a piece of chewing gum between the gear wheels. He immediately realizes the solution to his problem: he must clean the gear wheels.

Finally the solution is tested. Sam cleans the gear wheels and finds that afterwards his bicycle works

perfectly. In short, he has solved the problem.

48. In analyzing a problem we should do all the following except ______.

A. recognize and define the problem

B. look for information to make the problem clearer

C. have suggestions for a possible solution

D. find a solution by trial or mistake

A、mustn't have gone

B、mustn't go

C、can't have gone

D、can't go

A

I was waiting for a phone call from my agent. He had left at message the night before, telling me that my show was to be cancelled. I called him several times, but each time his secretary told me that he was in a meeting and that he would call me later. So I waited and waited, but there was still no call. Three hours passing by, I became more and more and impatient. I was certain that my agent didn’t care about my work, and he didn’t care about me. I was overcome with that thought. I started to shout at the phone, “Let me wait, will you? Who do you think you are?”

At that time I didn’t realize my wife was looking on. Without showing her surprise, she rushed in, seized the phone, tore off the wires, and shouted at the phone, “Yeah! Who do you think you are? Bad telephone! Bad telephone!” And she swept it into the wastebasket.

I stood watching her, speechless. What on earth...?

She stepped to the doorway and shouted at the test of the house, “Now hear this! All objects in this room----if you do anything to upset my husband, out you go!”

Then she turned to me. Kissed me and said calmly, “Honey, you just have to learn how to take control.” With that, she left the room.

After watching a crazy woman rushing in and out, shouting at everything in sight , I noticed that something in my mood (情绪) had changed. I was laughing. How could I have trouble with that phone? Her anties helped me realize I had been driven crazy by small things. Twenty minutes later my agent did call. I was able to listen to him and talk to him and talk to him calmly.

56. Why did the author shout at the telephone?

A. He was mad at the telephone.

B. He was angry with his agent.

C. He was anxious about his wife.

D. He was impatient with the secretary?

His honesty is ____________. He can be always trusted.

A、out of question

B、out of the question

C、 not the question

D、in thequestion

My father ( ) for an important phone call at the moment. He can't go to have lunch with you, I am afraid.

A. wait

B. waiting

C. is waiting