单选题A technician is dispatched to a system that will not go beyond the Windows XP splash screen.Which of the following, after restart, would allow the technician to load Windows XP?（）A Press F6, select Last Known Good Configuration, loginB Press F8, select

第1题：

第2题：

A Windows XP system has been badly infected with malware. The technician notices that the malware is making repeated attempts to broadcast over the network from activity seen on the local firewall. Which of the following Windows XP startup options would be the SAFEST way to remove the malware?（）

• A、Use the Safe Mode with Networking option
• B、Use the Safe Mode option
• C、Use the Enable Boot Logging option
• D、Use the Last Known Good Configuration option

第3题：

第4题：

How is the Disk Defragmentation utility in Windows XP accessed？（）

• A、open a command prompt and type DEFRAG
• B、at Startup， press the <F8> key and select Defrag Disk
• C、right-click My Computer， Manage， Disk Defragmenter
• D、right-click Drive icon， Tools， Defragment Now

第5题：

A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?（）

• A、Replace the video card with a compatible one.
• B、Check the Windows XP Hardware Compatibility List.
• C、Verify the boot order in the BIOS.
• D、Install Windows XP RC2 first, then upgrade to Windows XP Media Center.

第6题：

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? （）

• A、Press the F8 Key
• B、Press the F3 Key
• C、Press the F2 Key
• D、Press the F6 Key

第7题：

A technician is dispatched to a system that will not go beyond the Windows XP splash screen.Which of the following, after restart, would allow the technician to load Windows XP?（）

• A、Press F6, select Last Known Good Configuration, login
• B、Press F8, select Debug mode, login
• C、Press F8, select Last Known Good Configuration, login
• D、Press F6, select Debug mode, login

第8题：

第9题：

Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）

• A、Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance
• B、Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance
• C、Run Remote Desktop Connection > Select Connect to User Enter the IP address
• D、Start > Programs > Administrative Tools > Remote Assistance

第10题：

After receiving a message at startup stating that ‘One or more services failed to load at startup’,which of the following Windows utilities would a technician use to diagnose the issue?（）

• A、Event Viewer
• B、System Information
• C、Scandisk
• D、Dr. Watson