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单选题A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）A Run th
题目
Run the CHKDSK utility
Run the disk defragmenter utility
Increase the capacity on the system volume
Convert to a dynamic drive on the system
相似问题和答案
第1题：
A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?（）
- A、Perform an antivirus program scan
- B、Boot the machine into Safe Mode
- C、Remove the machine from the network
- D、Check for system security patches
正确答案:C
第2题：
After installing a new video card, the computer loads Windows and continuously reboots. Which of the following would be the FIRST step that a technician should take?（）
- A、Run CHKDSK
- B、Boot to ERD
- C、Run MSCONFIG
- D、Go into Safe Mode
正确答案:D
第3题：
A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）
A. Run chkdsk.
B. Run an antivirus program.
C. Replace the faulty mouse.
D. Remove any recently added hardware.
第4题：
A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）
- A、Advertisements
- B、Resource consumption
- C、A trojan infection
- D、Unremoved viruses
正确答案:B
第5题：
A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）
- A、Run the CHKDSK utility
- B、Run the disk defragmenter utility
- C、Increase the capacity on the system volume
- D、Convert to a dynamic drive on the system
正确答案:B
第6题：
A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
- A、Run the printer configuration wizard on the desktop.
- B、Check to see if the network printer is turned on.
- C、Verify that the printer is connected to the network.
- D、Check the local print queue for a failed print job.
正确答案:D
第7题：
A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
- A、The user has not registered the copy of Windows.
- B、The user has not applied at least Service Pack 1 to their system.
- C、The user does not know what site to access for the updates.
- D、The user needs to flush the DNS cache.
正确答案:B
第8题：
A. Perform an antivirus program scan
B. Boot the machine into Safe Mode
C. Remove the machine from the network
D. Check for system security patches
第9题：
A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）
- A、Run chkdsk.
- B、Run an antivirus program.
- C、Replace the faulty mouse.
- D、Remove any recently added hardware.
正确答案:B
第10题：
A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?（）
- A、Place the user behind a high end NIPS device.
- B、Migrate the user to a Virtual Machine environment.
- C、Educate the user on browsing habits.
- D、Install multiple antivirus programs on the machine to decrease the chances for infection.
正确答案:C