单选题Which of the following below would BEST optimize Windows XP startup?（）A Remove any unnecessary applications that start with Windows.B Remove device drivers for unused peripherals.C Disable the computer’s memory check in BIOS.D Configure ScanDisk to run

第1题：

Recently three new applications were installed on all the desktops in a company branch. One of the applications causes Windows to crash on startup, but the technician is unable to find out which application it is. Without removing all three applications, which of the following is the BEST way to determine the cause of the crash?（）

• A、Launch REGEDIT and remove the offending applications from the Run key.
• B、Start the computer in Safe Mode and check Event Viewer.
• C、Put in the ERD and when the window pops up select the option for Repair Broken Links and Applications.
• D、Hit the F6 key as Windows loads and run Repair Broken Links and Applications.

第2题：

During system startup, many applications are starting that are not needed. Which of the following can be used to evaluate all startup applications?（）

• A、Computer Management Utility
• B、Add/Remove Programs
• C、Autoexec.bat file
• D、MSCONFIG

第3题：

You attach a USB camera to your Windows 2000 Professional computer. Windows 2000 Professional detects the camera and prompts you to install the manufacturer’s device driver. You do it， and then you restart the computer. When Win2000 Professional loads， you notice that your USB keyboard does not respond. You suspect that the camera drivers are not certified for Win2000 Professional. You want to configure your computer to enable your use keyboard and to prevent uncertified drivers from being installed in the future. What should you do？ （）

• A、Configure Windows 2000 Professional to enable driver signing.
• B、Configure Windows 2000 Professional to disable driver signing.
• C、Start the computer by using the recovery console， restore the system state data.
• D、Start the computer in safe mode， replace the camera driver with a Windows 2000 Professional driver by using Device Manager.
• E、Start the computer in debug mode， replace the camera driver with a Windows 2000 Professional driver by using Device Manager.

第4题：

Which of the following would BEST optimize a computer that is heavily used? （）

• A、Scandisk
• B、Defrag
• C、Indexing
• D、Chkdsk

第5题：

A work order states that a customer used Windows updates and after rebooting the computer， the video driver was corrupted and the computer was in safe mode. Which of the following would be the BEST action to take？（）

• A、Download and install the correct video driver from the manufacturer’s web site.
• B、Remove the video driver and reboot the computer.
• C、Use the Driver Roll Back feature in Device Manager.
• D、Go back to Windows update and specify the correct video driver.

第6题：

You install a SCSI adapter and a SCSI tape drive on your Windows 2000 Professional computer. You start the computer and Windows 2000 Professional detects and installs drivers for the new SCSI devices. Later the same day, you restart your computer. During the startup process, the computer stops loading Windows 2000 Professional. You then restart the computer and it stops again. You want to enable your Windows 2000 Professional computer to start successfully. What should you do?（）

• A、Start the computer in Safe Mode. Enable driver signing.
• B、Start the computer in Safe Mode. Use Device Manager to remove the SCSI tape device.
• C、Start the computer by using the Recovery Console. Repair the Master Boot Record by using the fixmbr command.
• D、Start the computer by using the Recovery Console. Disable the SCSI adapter device driver by using the disable command.

第7题：

You are a help desk technician for your company, which is in the process of deploying Windows XP Professional to all client computers. You upgrade Pierre’s Windows 98 portable computer to Windows XP Professional. After the upgrade, Pierre reports that some of his older software applications no longer work properly. Also, one of the hardware devices on his computer is not currently supported by Windows XP Professional. Pierre requests that you reinstall Windows 98 and all of his applications so that he can use his computer normally. You need to restore Pierre’s computer to its pre-upgraded state while retaining all of the applications,documents, and personal data on the computer. You want to accomplish this task in the minimum amount of time. What should you do?（） 

• A、Copy Pierre’s documents and personal data to a shared folder on the network.
• B、Reinstall Windows 98 and Pierre’s applications. 
• C、Copy the documents and personal data to the My Documents folder on Pierre’s computer.
• D、On Pierre’s computer, run Setup.exe from a Windows 98 installation CD. 
• E、On Pierre’s computer, use the Add or Remove Programs Wizard to remove the Windows XP Professional Installation item. 
• F、On Pierre’s computer, use a third-party disk-imaging software utility to apply a disk image that contains Windows 98 and Pierre’s applications.

第8题：

A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?（）

• A、Replace the video card with a compatible one.
• B、Check the Windows XP Hardware Compatibility List.
• C、Verify the boot order in the BIOS.
• D、Install Windows XP RC2 first, then upgrade to Windows XP Media Center.

第9题：

A Windows XP Professional PC needs to be checked for compatibility before being upgraded toWindows Vista Business. Which of the following would be the BEST action to take before theupgrade?（）

• A、Run the Windows Vista Upgrade Advisor on the target pc.
• B、Check the README file on the Vista installation dvd for system requirements.
• C、Check the manufacturer’s support pages for system requirements.
• D、Run the Windows AIK on the Vista installation dvd.

第10题：

In Windows XP, how can a user change the programs that run at startup? （）(Select TWO).

• A、Add or remove programs from the system key of the registry.
• B、Add or remove programs from the boot.ini file.
• C、Add or remove programs from the startup folder.
• D、Run msconfig and configure startup programs.
• E、Run appstart and configure startup programs.