A、What's your last name?
B、What's your family name?
C、What's your name?
D、What's your first name?
第1题:
【单选题】接听电话时,如果想知道对方是谁,不礼貌的用语是()
A.请问您哪位
B.你是谁
C.对不起,可以知道应如何称呼您吗
D.您贵姓
第2题:
第3题:
第4题:
A、Is D o'clock in the afternoon OK/?
B、Is D o'clock in the afternoon suit with you?
C、Is D o'clock in the afternoon all right with you?
D、Is D o'clock in the afternoon fine with you?
第5题:
A、What can I do for you?
B、Can I help you?
C、May I help you?
D、Can I be of any service to you?
第6题:
A、Glad to meet you.
B、Please to meet you.
C、Pleased to meet you.
D、Nice to meet you.
第7题:
A、What a day!
B、What a pity!
C、What a shame!
D、What the hell!
第8题:
A.请稍等片刻
B.您的吩咐我已经记录下来了,现在复述一遍给您听吗
C.请问,您可以留下您的电话号码吗
D.请问先生您贵姓
第9题:
以下属于封闭式问题的是
A.您平时的饮食习惯有哪些?
B.您对手术治疗有什么意见?
C.您贵姓?
D.请谈一下您的感受?
E.您有什么心事?
解析:封闭式问题答案是限定的,只要做简单的选择。