CompTIA认证考试
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A、Printer driverB、Protocol stackC、Network connectivityD、Correct patch application
题目
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）
- A、Printer driver
- B、Protocol stack
- C、Network connectivity
- D、Correct patch application
相似问题和答案
第1题：
A user installed a Blu-Ray drive in their PC. The user reports that the new drive and their existing DVD-RW drive are not operating. Which of the following needs to be replaced?（）
- A、Power supply
- B、DVD-RW
- C、Blu-Ray drive
- D、Motherboard
正确答案:A
第2题：
A user reports they cannot access the network share folder， the users workstation is configured to use automatic IP. When the administrator checks the IP address the response returns as 169.254.0.5. Which of the following should the administrator verify？（）
- A、 That there are no DHCP relay servers
- B、 That the user account on Active Directory is not locked
- C、 That the network card driver is not installed incorrectly
- D、 The network connection is functioning
正确答案:D
第3题：
A.The SSID broadcast is disabled.
B.Wireless router is improperly configured.
C.The user is connecting to the wrong SSID
D.The wireless NIC is defective.
第4题：
A user reports their system is displaying an error message ‘NTLDR is missing’. Which of the following is the MOST likely cause for this error?（）
- A、BOOT.INI file is configured incorrectly
- B、Corrupt MBR
- C、Boot sector virus
- D、System file is missing components
正确答案:B
第5题：
A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）
- A、Advertisements
- B、Resource consumption
- C、A trojan infection
- D、Unremoved viruses
正确答案:B
第6题：
A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
- A、The user has not registered the copy of Windows.
- B、The user has not applied at least Service Pack 1 to their system.
- C、The user does not know what site to access for the updates.
- D、The user needs to flush the DNS cache.
正确答案:B
第7题：
A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）
- A、The VLAN is misconfigured
- B、The user has an improperly configured NIC
- C、The DHCP server is down
- D、The DNS server is down
正确答案:D
第8题：
You are the domain administrator for . Active Directory domain. All client computers run Windows XP Professional.A user reports that she attempted to log on six times unsuccessfully. She reports that she logged on successfully yesterday. You discover that the user reset her password three days ago to comply with a new security policy that requires strong passwords.The account policies that are applied in the Domain Security Group Policy object (GPO) as shown in the following table.You need to ensure that the user can log on to the domain.What should you do?（）
A. Reset the password for the computer account.
B. Unlock the user account.
C. In the user account properties, select the Password never expires check box for the user account.
D. In the user account properties, select the User must change password on next logon check box for the user account.
第9题：
A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?（）
- A、Plug in USB keyboard
- B、Check for a disable switch
- C、Contact the laptop manufacturer
- D、Plug in a USB mouse
正确答案:B
第10题：
A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）
- A、The file associations were not returned after the software was uninstalled.
- B、The user is not opening the files correctly.
- C、The uninstalled software has corrupted all the audio files on the computer.
- D、The sound card is not properly configured.
正确答案:A