A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）A、System logsB、Security logsC、Application log

第1题：

The technician has suspicions that a browser has been hijacked. Which of the following should the technician look for in this situation?（）

• A、A new default gateway has been setup.
• B、A new Internet shortcut has been added.
• C、A new web browser has been installed and is now the default.
• D、A proxy server has been enabled.

第2题：

A technician has just installed a new power supply into a desktop computer and now the computer will not turn on. Which of the following is the MOST likely cause?（）

• A、The voltage selector switch on the power supply is set incorrectly.
• B、The 3.3v power line is connected to the wrong input on the motherboard.
• C、The new power supply voltage rating is too high.
• D、The 12v power cord is installed incorrectly.

第3题：

A technician has lost a necessary jumper for a new hard drive that must be installed immediately.Which of the following is the BEST solution?（）

• A、Use a jumper from the motherboard where the new drive is going to be installed.
• B、Use a jumper from a hard drive that is no longer functioning.
• C、Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.
• D、The new hard drive must be replaced

第4题：

A technician installed a new motherboard in a workstation. Which of the following describes theBEST steps for a proper installation?（）

• A、Install the OS, the application software and then hardware drivers.
• B、Install the chipset driver, the OS and then the hardware drivers.
• C、Install the hardware drivers, the chipset driver and then the OS.
• D、Install the OS, the chipset driver and then the hardware drivers.

第5题：

Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）

• A、No IP address on the printer
• B、Paper jam in the paper feed tray
• C、Improper DNS settings on the printer
• D、Broken LCD screen on the printer

第6题：

After a technician came out and installed a new wireless router, one of the wired workstations began having problems connecting to the file server. This is only an intermittent problem. Which of the following actions will the technician MOST likely perform to resolve this problem?（）

• A、Change the router's SSID 
• B、Move the router's location
• C、Check user permissions
• D、Check the cable ends

第7题：

A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).

• A、Boot into Safe Mode
• B、Replace the motherboard
• C、Uninstall the application
• D、Replace the hard drive
• E、Install more RAM

第8题：

A technician recently installed a new firewall. Which of the following ports must be open to permit HTTPS traffic?（）

• A、21
• B、23
• C、80
• D、443

第9题：

A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?（）

• A、Disk Management
• B、Services and Applications
• C、Removable Storage
• D、Device Manager

第10题：

A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect to the wireless network. Which of the following is the cause?（）

• A、The network uses MAC filtering
• B、The network uses WEP
• C、The network uses SSID broadcast
• D、The network uses WPA