A user has a new network printer they want setup in their home. The user wants all their PCs aswell as any guests with laptops to be able to print to it. Which of the following connection methods would be the MOST effective for meeting these requirements？

第1题：

A technician just finished installing a new printer on an end user’s computer. Which of thefollowing will enable the technician to see the test page option for the printer?（）

• A、Right-click on the printer and select Properties
• B、Double click on the printer icon
• C、Right-click on the printer and select Set as Default
• D、Right-click on the printer and select Open

第2题：

Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）

• A、The network connection is unavailable.
• B、The printer is offline.
• C、The user does not have the proper security permissions.
• D、The print spooler is stopped.

第3题：

第4题：

A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）

• A、has not been installed on the user’s computer.
• B、is not turned on.
• C、driver is corrupt.
• D、cable is unplugged.

第5题：

A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）

• A、Cycle the power on the network printer.
• B、Verify the network cable is connected to the printer.
• C、Reinstall the printer driver.
• D、Restart the print spooler service.

第6题：

You have configured the Odyssey Access Client with a profile which has the "Disable Server Verification" setting cleared.What will be the result if the device certificate on the MAG Series device has expired and the user attempts to authenticate?（）

• A、The user will be instructed to call the network administrator.
• B、The user will fail authentication.
• C、The user will be prompted to install a new device certificate on the MAG Series device.
• D、The user will successfully authenticate and have full network access.

第7题：

Which of the following should be performed after a maintenance kit has been applied and fullfunctionality tested?（）

• A、Roller regenerator applied
• B、Page count reset
• C、New network settings applied
• D、Printer drum replacement

第8题：

A user complains that the network printer is not printing.  The system administrator knows there is a print queue for the network printer and needs to check on the queue.  Which command is run?（）

• A、 netstat 
• B、 lpstat 
• C、 telinit 
• D、 prtconf 

第9题：

Which of the following is the BEST way to make sure the network printer is automatically installed when the user logs on？（）

• A、Log onto the user’s computer as a local administrator and install the printer.
• B、Make sure the user has permission to print to the printer.
• C、Create and implement a logon script.
• D、After the user has logged on， install the printer.

第10题：

A customer has installed a new computer on their network. They can print to the printer but the option for duplex printing is not available. All other computers have the option. Which of the following is the cause of the problem？（）

• A、The new computer is printing to the wrong IP address.
• B、The new computer is using the wrong protocol.
• C、The driver port is not setup correctly.
• D、The option has not been selected on the driver.