单选题A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would hel

第1题：

第2题：

A PC is powered on and begins POST. The PC takes a long time when scanning for drives. The BIOS reports no hard drive can be found but the CD-ROM is identified. The technician knows that there are two hard drives on the primary EIDE controller and a CD-ROM on the secondary EIDE controller. Which of the following is the MOST likely cause of the problem?（）

• A、Both hard drives have the master jumper in place.
• B、One hard drive is set as master and the other slave.
• C、The hard drive data cable is reversed.
• D、Both hard drives have the cable select jumper in place.

第3题：

第4题：

A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）

• A、Faulty RAM
• B、240 volt Kitchen outlets
• C、Power Brownouts
• D、Excessive Heat

第5题：

A user requires more storage space on their computer. After a technician installs a second IDE drive in the computer, the system will not recognize that there are any hard drives installed. Which of the following is the MOST likely cause of the problem?（）

• A、The second hard drive has not been formatted for NTFS.
• B、The jumpers on both drives are set to the cable select position.
• C、The jumper on the first drive is set to master and the second is set to slave.
• D、The jumpers on both drives are set to the master position.

第6题：

A technician has lost a necessary jumper for a new hard drive that must be installed immediately.Which of the following is the BEST solution?（）

• A、Use a jumper from the motherboard where the new drive is going to be installed.
• B、Use a jumper from a hard drive that is no longer functioning.
• C、Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.
• D、The new hard drive must be replaced

第7题：

After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）

• A、Install a larger fan near the hard drive to cool the system.
• B、Clean the drive with compressed air and continue to use it.
• C、Remove and replace the drive.
• D、Apply more thermal compound and reseat the drive.

第8题：

第9题：

A user reports that a newly installed external CD-RW is not working. Jill, a technician, is called and notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Which of the following is the MOST likely reason for the problem?（）

• A、The USB hub needs more USB ports.
• B、The USB hub is a version 1.1.
• C、The USB hub was not externally powered.
• D、The USB hub is a version 2.0.

第10题：

A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on， the drive LED remains lit and an error message during power-on self test （POST） states， ’No Drive Present.’ Which of the following would MOST likely be the cause？（）

• A、The motherboard was damaged and needs replacing.
• B、The floppy drive was not reconnected.
• C、A configuration disk was left in the floppy drive.
• D、The ribbon cable has been installed incorrectly.