单选题Customer is asking if new IBM UEFI recognizes their Windows 2003 Enterprise Operational System. What is the correct answer？（）A UEFI can support Windows 2003 Enterprise in native modeB UEFI can emulate BIOS and support Windows 2003 with no performance i

第1题：

A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）

• A、IBM Hardware Standard Warranty
• B、Techline
• C、Tivoli Problem Resolution Manager（TPRM）
• D、RTS

第2题：

A customer with an IBM SAN Volume Controller attached to Windows servers calls their BusinessPartner storage specialist asking for configuration assistance. What is the appropriate response？（）

• A、contact an IBM Customer Engineer
• B、send a Service Support Representative （SSR）
• C、recommend purchase of a Support Line contract
• D、engage a Field Technical Sales Support （FTSS）

第3题：

The customer is considering an IBM System Storage DS8000. Which of the following indicates a requirement for the Business Partner to perform a TDA?（）

• A、capacity above 500 TB
• B、first in customer location
• C、a new model has been released
• D、sold without implementation service

第4题：

A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）

• A、The customer used their IBM Customer Number
• B、The customer has activated their base warranty
• C、The customer purchased Remote Technical Support Servicepac
• D、The customer escalated the issue to the Duty Manager

第5题：

While installing a new IBM System Storage DS5100 into a customer’s data center， it is discoveredthat the customer does not have enough available Fibre Channel ports on their switches. Which ofthe following should have been used to avoid this situation？（）

• A、IBM DS5000 Cabling Tool
• B、IBM e-Configurator Tool
• C、IBM Pre-Installation TDA Checklist
• D、IBM Standalone Solutions Configuration Tool

第6题：

An IBM Business Partner suggests an IBM System Storage DS8000 to a customer with a SAN   that is now configured with an EMC Symmetrix subsystem disk.  The customer wants to determine if new HBAs and software upgrades are needed on the servers if the EMC storage is replaced by the DS8000 What document must be carefully read to help address the customer’s concerns（）

• A、IBM System Storage DS8000： Host Systems Attachment Guide
• B、DS8000 Interoperability Matrix
• C、IBM System Storage DS8000： Introduction and Planning Guide
• D、IBM System Storage Solution Handbook

第7题：

Companycom is considering a large partitioned p5 590 to consolidate several smaller systems in their data center. Due to the complexity of the consolidation, the customer is asking the technical support specialist to give them a report which shows pre order PCI adapter placement and validates them against IBM's recommendations. The concern is that the factory will not install the adapters in the appropriate slots as the customer pre-selected. What IBM tool is available to provide this?（）

• A、LPAR Validation Tool （LVT）
• B、Personal Systems Configurator （PSC）
• C、IBM Configuration for eBusiness （eConfig）
• D、Advanced System Management Interface （ASMI）

第8题：

A major account is considering migrating from a proprietary Unix server to a Linux and Intel-based platform. They are not sure if the Intel-based server will be able to handle the workload of the Unix server.  What would be the best strategy to win with an IBM solution？（）

• A、Suggest to the customer to send their administrator to IBM System x training class to learn more about IBM Intel based servers.
• B、Propose a try and buy option and offer to help the customer in sizing the new Linux server. Engage the system Engineer on this opportunity.
• C、Introduce the IBM pSeries Unix product specialist to the account because IBM operating system （AIX） offers an open Unix solution.
• D、Direct the customer to the IBM Web site to help with sizing and System x server models and types. Follow-up with the customer to answer any sizing question.

第9题：

A customer needs detailed information on the internal architecture of the new p5-570.  Which of the following is the most appropriate place to get this documentation？（）

• A、IBM sales manual
• B、IBM Redbooks Website
• C、IBM eServer p5 and pSeries Qs and As
• D、IBM eServer p5 and pSeries Facts and Features

第10题：

A customer is concerned that the Windows server virtualization solution discussed with them seems to be too leading edge. They are not comfortable with new technology. What information could be supplied to provide industry trends and directions of the solution of the following？（）

• A、Server Proven
• B、xREF
• C、Client references
• D、IBM White Papers