单选题Which of the following should be done FIRST when troubleshooting a problem？（）A Test the theory to determine the causeB Perform a root cause analysisC Establish a plan of actionD Document outcomes

第1题：

第2题：

Which of the following should be done before and after a service or repair is performed on a server？（）

• A、 Defrag
• B、 IPCONFIG /release
• C、 Firmware update
• D、 Baseline

第3题：

第4题：

When adding another server to an existing rack mount system, which of the following should the administrator consider FIRST?（）

• A、Load on UPS
• B、Rack temperature
• C、Room temperature
• D、Ease of access

第5题：

When disposing of data， which of the following should be considered FIRST？（）

• A、Company policy requirements
• B、Local legal requirements
• C、Storage requirements
• D、Disposal requirements

第6题：

Which of the following is the FIRST thing that should be done in order to begin reinstalling TCP/IP on the server？（）

• A、 Configure netsh settings in case of backup
• B、 Restart the server
• C、 Notify users
• D、 Uninstall TCP/IP

第7题：

Which of the following should be done FIRST to a hard drive before it is disposed?（）

• A、Partition
• B、Physical damage
• C、Data wipe
• D、Format

第8题：

第9题：

When installing an inkjet printer for the first time， which of the following should be done FIRST？ （）

• A、Print a test page from the Printer icon under the printers tab.
• B、Select the new printer as the default printer.
• C、Run the printhead alignment within the Tools folder of the printer.
• D、Ensure that the printer is set for bi-directional printing.

第10题：

Which of the following should the technician do FIRST when removing a paper jam?（）

• A、Open all the doors in the printer.
• B、Clear the print queue.
• C、Turn the printer off.
• D、Take the printer offline.