CMS专题
单选题A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）A Run th
题目
Run the CHKDSK utility
Run the disk defragmenter utility
Increase the capacity on the system volume
Convert to a dynamic drive on the system
相似问题和答案
第1题：
A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
- A、The user has not registered the copy of Windows.
- B、The user has not applied at least Service Pack 1 to their system.
- C、The user does not know what site to access for the updates.
- D、The user needs to flush the DNS cache.
正确答案:B
第2题：
A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）
- A、Run chkdsk.
- B、Run an antivirus program.
- C、Replace the faulty mouse.
- D、Remove any recently added hardware.
正确答案:B
第3题：
A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）
A. Run chkdsk.
B. Run an antivirus program.
C. Replace the faulty mouse.
D. Remove any recently added hardware.
第4题：
A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）
- A、FORMAT
- B、SFC
- C、HyperTerminal
- D、DEFRAG
正确答案:B
第5题：
A user reports that their system is starting to run slower, especially when opening large local files. The system has sufficient RAM for the users applications, but the hard drive seems to have higher than normal activity when opening large files. Which of the following would be the BEST tool to diagnose and troubleshoot this problem? （）
- A、Task Manager
- B、NTBACKUP
- C、FDISK
- D、Disk Defragmenter
正确答案:D
第6题：
A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause？ （）
- A、The LCD is not running in its native resolution.
- B、LCD monitors do not appear blurred.
- C、The drivers are improperly installed.
- D、More video memory needs to be allocated.
正确答案:A
第7题：
A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）
- A、Advertisements
- B、Resource consumption
- C、A trojan infection
- D、Unremoved viruses
正确答案:B
第8题：
An application or user experiences poor performance， yet examination of the nfsstat -c output indicates no or very few timeouts and retransmits. This means that the client is receiving responses from the server as fast as it is asking for them. What is the first thing to be checked？（）
- A、There is an appropriate number of NFS daemons running on the server machine
- B、There is an appropriate number of biod daemons running on the client machine
- C、The server is not CPU bound
- D、There is an appropriate number of biod daemons running on the server machine
正确答案:B
第9题：
A user is reporting a loud grinding sound when the machine is powered on. The machine loadsinto windows and the user does not notice any performance issues. Which of the following is the MOST likely cause of the noise?（）
- A、Powersupplyfailure
- B、BadHD
- C、Badfan
- D、FaultyCD-Rom
正确答案:C
第10题：
Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）
- A、Virus
- B、Worm
- C、Network bandwidth
- D、Malware
正确答案:D