SK0-003

单选题A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A Printer driverB Protocol stackC Network connectivityD Correct patch application

题目
单选题
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）
A

Printer driver

B

Protocol stack

C

Network connectivity

D

Correct patch application

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相似问题和答案

第1题：

以下程序调试结果为:class Base{Base(){int i = 100;System.out.print (i);}}public class Pri extends Base{static int i = 200;public static void main(String argv[]){Pri p = new Pri();System.out.print(i);}}

A.编译错误

B.200

C.100200

D.100


正确答案：C

第2题：

A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）

  • A、Cycle the power on the network printer.
  • B、Verify the network cable is connected to the printer.
  • C、Reinstall the printer driver.
  • D、Restart the print spooler service.

正确答案:D

第3题：

A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()

A. Replace the print roller

B. Reset to factory defaults

C. Replace the wristband roll

D. Clean the heating assembly


参考答案：D

第4题：

A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）

  • A、The printer cable is not bi-directional.
  • B、The user does not have full printer administration rights.
  • C、The computer cannot spool and send the print job fast enough.
  • D、The print job is too big for the amount of available memory.

正确答案:D

第5题：

A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel on one side and is slightly larger than the USB port. Which of the following connector types is MOST likely being described?（）

  • A、IEEE 1394
  • B、USB 2.0
  • C、PCMCIA
  • D、Parallel

正确答案:A

第6题：

When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）

  • A、The printer needs to be calibrated.
  • B、There is a problem with the document being printed.
  • C、The print head is clogged.
  • D、An incorrect paper type is being used.

正确答案:C

第7题：

You deploy a mobile messaging solution with Microsoft Exchange Server 2003 Service Pack 2.   All remote users use mobile devices that run Microsoft Windows Mobile 5.0 with Microsoft Messaging and Security Feature Pack （MSFP）.   A remote user reports the loss of a Windows Mobilebased device.   You need to ensure that the information from the Microsoft Exchange ActiveSync （EAS） server is no longer available on the Windows Mobilebased device.   What should you do？（）

  • A、Recreate the Active Directory remote user account.
  • B、Perform a remote wipe on the Windows Mobilebased device of the remote user.
  • C、On the Properties tab of the remote user account， disable the user-initiated synchronization option.
  • D、On the Device Security Settings tab， configure the Wipe device after failed attempts option to a value of zero.

正确答案:B

第8题：

A user in the accounting department reports that their office is able to connect to the network, butthey are unable to connect to the Internet.Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?（） (Select TWO).

A. Physical network diagram

B. Job log

C. Acceptable use policy

D. Baseline documentation

E. Wiring schematic


参考答案：A, E

第9题：

A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）

  • A、The VLAN is misconfigured
  • B、The user has an improperly configured NIC
  • C、The DHCP server is down
  • D、The DNS server is down

正确答案:D

第10题：

A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）

  • A、The file associations were not returned after the software was uninstalled.
  • B、The user is not opening the files correctly.
  • C、The uninstalled software has corrupted all the audio files on the computer.
  • D、The sound card is not properly configured.

正确答案:A

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