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单选题Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）A Network Neighborhood > navigate to the users computer > right click > select Offer Remote AssistanceB Go to He
题目
Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance
Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance
Run Remote Desktop Connection > Select Connect to User Enter the IP address
Start > Programs > Administrative Tools > Remote Assistance
相似问题和答案
第1题：
A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?（）
- A、Terminal Services
- B、Remote Assistance
- C、Routing and Remote Access Service
- D、Remote Desktop
正确答案:B
第2题：
Which of the following is the correct path to add new local user accounts to a Windows 7computer?（）
- A、Click on the Start button> Right click on Computer> Select Manage> Expand Local Users and Groups> Right click on Users> Select New User
- B、Click on the Start button> Right click on My Computer> Select Manage> Right click on Local Users and Groups> Select Add Users from the menu
- C、Click on the Start button> Right click on Computer> Select Manage> Right click on Local Users and Computers> Select New User
- D、Click on the Start button> Right click on Network Neighborhood> Select Manage> Right click on Users> Select New User
正确答案:A
第3题：
Your network consists of a single Active Directory domain. Remote Assistance is enabled on all computers.You need to ensure that you can establish Remote Assistance connections to all computers without a Remote Assistance invitation.Which group policy setting should you configure? （）
A. Offer Remote Assistance
B. Solicited Remote Assistance
C. Allow users to connect remotely using Terminal Services
D. Sets rules for remote control of Terminal Services user sessions
第4题：
A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer. Which of the following would be another way for the user to send the Remote Assistance invitation？ （）
- A、Configuring the Windows Firewall exceptions.
- B、Using Windows Messenger.
- C、Configuring My Network Places.
- D、Using Internet Explorer.
正确答案:B
第5题：
You are the network administrator for The network consists of a single Active Directory domain named All servers run Windows Server 2003. Another system administrator, Tess King, needs your help in configuring the volume shadow copy settings on a member server. Tess is logged on to the server console. The settings are configured to allow the proper use of all available remote tools. You need to provide remote help to Tess by using a remote administration tool. You also need to ensure that Tess can observe your actions from the console. What should you do?（）
- A、Use Remote Desktop in Windows XP Professional to establish a Remote Desktop connection to the member server.
- B、Use Help and Support in Windows XP Professional to offer Remote Assistance to the member server.
- C、Use Computer Management to connect remotely to the member server.
- D、Use the Remote Registry tool to connect to the server.
正确答案:B
第6题：
Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）
- A、Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance
- B、Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance
- C、Run Remote Desktop Connection > Select Connect to User Enter the IP address
- D、Start > Programs > Administrative Tools > Remote Assistance
正确答案:B
第7题：
A technician just finished installing a new printer on an end user’s computer. Which of thefollowing will enable the technician to see the test page option for the printer?（）
- A、Right-click on the printer and select Properties
- B、Double click on the printer icon
- C、Right-click on the printer and select Set as Default
- D、Right-click on the printer and select Open
正确答案:A
第8题：
You have a stand-alone server named Server1 that runs Windows Server 2003 Service Pack (SP2).A user attempts to connect to the server by using Remote Desktop Connection and receives the following error message.You need to ensure that the user can log on to the server by using Remote Desktop Connection.What should you do?（）
A. On Server1, modify the Remote Control settings for the user account.
B. On Server1, modify the Remote Access Permission settings for the user account.
C. Instruct the user to log on to Server1 locally and then to change her password.
D. Instruct the user to log on to another computer and then connect to Server1 by using Remote Desktop Connection.
第9题：
You manage several computers that run Windows 7. A user wants to roll back a driver. The user opens thedevice properties in Device Manager and discovers that the Roll Back Driver option is unavailable. Youconnect to the computer by using Windows Remote Assistance. You need to roll back the driver to itsprevious version. What should you do first?（）
- A、Add the user to the Power Users group.
- B、Right-click Device Manager and select Run as administrator.
- C、From System Properties， modify Device Installation Settings.
- D、From the Local Group Policy， modify Device Installation Restrictions.
正确答案:B
第10题：
A user wants to be able to receive help from a coworker that is located outside the company’s local office. Which of the following MUST be enabled to allow the user to watch and interact with the coworker simultaneously?（）
- A、Remote Desktop
- B、Telnet
- C、Computer Management
- D、Remote Assistance
正确答案:D