Saturday, November 25, 2023
Saturday, December 2, 2023
Saturday, February 18, 2023
问题:当经常惠顾的客户来到柜台前时,要主动以姓氏称呼客户,并要向客户问好。`
Thursday, April 4, 2024
Friday, October 28, 2022
问题:客户办理需提供相关证明、资料的业务时,应说:“把手续给我”。
Thursday, April 4, 2024
问题:当客户表达不清晰时,应说:“()”。A、说清楚点B、慢点说C、声音大点D、对不起,麻烦您再说一遍
Tuesday, September 13, 2022
Tuesday, June 6, 2023
问题:中华人民共和国的法定货币是(),它的单位是();它的辅币单位是()、()A、人民币、角、分、厘B、人民币、元、角、分C、人民币、角、分
Sunday, January 21, 2024
Saturday, March 18, 2023
Thursday, September 22, 2022
Thursday, September 22, 2022
Thursday, April 4, 2024
问题:员工服务态度标准必须坚持()A、存款取款一样主动B、生人熟人一样热情C、大额小额一样欢迎D、忙时闲时一样耐心E、表扬批评一样诚恳
Saturday, September 30, 2023
Tuesday, September 13, 2022
Saturday, September 30, 2023
问题:若发现要查询单位存款的人员不是该单位财会人员或出纳人员时,应说:“你不能查,让你们会计来查”。
Sunday, October 9, 2022
Saturday, December 2, 2023
Saturday, November 18, 2023
Sunday, January 21, 2024