CMS专题
单选题Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）A The network connection
题目
The network connection is unavailable.
The printer is offline.
The user does not have the proper security permissions.
The print spooler is stopped.
参考答案和解析
相似问题和答案
第1题：
A technician just finished installing a new printer on an end user’s computer. Which of thefollowing will enable the technician to see the test page option for the printer?（）
- A、Right-click on the printer and select Properties
- B、Double click on the printer icon
- C、Right-click on the printer and select Set as Default
- D、Right-click on the printer and select Open
正确答案:A
第2题：
Which of the following commands should Mike, a technician, use to display the available switches of a command line utility?（）
- A、DIR /S
- B、MSINFO
- C、ATTRIB -H
- D、HELP
正确答案:D
第3题：
A. Open all the doors in the printer.
B. Clear the print queue.
C. Turn the printer off.
D. Take the printer offline.
第4题：
A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）
- A、The network cable is unplugged.
- B、The printer is low on toner.
- C、The gateway address on the printer is incorrect.
- D、The printer is out of paper.
- E、The spooler is not functioning.
正确答案:D,E
第5题：
A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take？ （）
- A、Install new drivers on the computer.
- B、Install a new ink cartridge.
- C、Install a print head on the printer.
- D、Remove the packing tape from the print head.
正确答案:D
第6题：
Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）
- A、The network connection is unavailable.
- B、The printer is offline.
- C、The user does not have the proper security permissions.
- D、The print spooler is stopped.
正确答案:B
第7题：
A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace？（）
- A、print head
- B、fuser
- C、injector
- D、print nozzle
正确答案:A
第8题：
A. Switching loop
B. Broadcast storm
C. IP conflict
D. Routing loop
第9题：
A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）
- A、Record the solution in the appropriate logs for future use.
- B、Ask the user who reported the issue what past documentation they have.
- C、Ask the user who reported the issue to explain the symptoms in detail.
- D、Record what steps should be taken to resolve the issue.
正确答案:C
第10题：
When connecting a laser printer to a network for the first time， a technician should FIRST：（）
- A、configure the network settings on the printer.
- B、ensure the cable is set to TCP/IP.
- C、enable the printer in the BIOS.
- D、configure the printer as bi-directional in Windows.
正确答案:A